Privacy Policy

Effective Date: August 2, 2025

At The Wreckin’ Haul – Junk Removal, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, call our team, or use our junk removal services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Your name, phone number, email address, and location details when you contact us or request a quote.

Service Information: Description of the items or materials to be removed and job site details to schedule and complete your service.

Technical Information: IP address, browser details, and site usage data collected through cookies and analytics tools to improve website performance.

2. How We Use Your Information

We use your information to:

Provide junk removal quotes and schedule pickup services

Communicate with you regarding appointments and inquiries

Send service updates, reminders, or confirmations (including text messages if you opted in)

Process payments and maintain accurate records

Improve our services, website, and customer experience

3. SMS/Text Messaging (A2P 10DLC Compliance)

By providing your phone number, you consent to receive text messages from The Wreckin’ Haul – Junk Removal. These may include service confirmations, reminders, or updates.

Opt-In: You agree by providing your phone number via forms, online requests, or over the phone.

Opt-Out: Reply STOP to unsubscribe at any time.

Help: Reply HELP for assistance or contact us directly.

Message & Data Rates: Standard carrier charges may apply.

Frequency: Varies by service need.

We never sell or share your phone number with third parties for marketing purposes.

4. Sharing of Information

We may share information only with:

Authorized team members and contractors involved in providing your service

Payment processors or service providers assisting with operations (bound by confidentiality agreements)

Legal authorities, if required by law

We do not sell, trade, or rent your personal information to others.

5. Data Security

We maintain physical, electronic, and administrative safeguards to protect your personal information against unauthorized access, misuse, or disclosure.

6. Cookies & Online Tracking

Our website may use cookies and tracking technologies to improve your experience and analyze site performance. You may disable cookies in your browser, but some website features may not function properly.

7. Your Rights

You have the right to:

Request access to the information we hold about you

Ask for corrections to your personal data

Withdraw consent for non-essential communication

Request deletion of your personal data (as permitted by law)

8. Policy Updates

We may update this Privacy Policy periodically. All changes will be posted on this page with a revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

The Wreckin’ Haul – Junk Removal

San Diego, CA

Phone: +1 760-421-5331

Email: [email protected]